EU Right of Withdrawal

If you are a customer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To exercise your right of withdrawal, simply submit a return request through our online returns portal within 14 days of delivery.

To start your return or exchange: Please visit our dedicated portal here: https://returnsportal.shop/trickersfactory

Once your request has been submitted, you will receive confirmation and further instructions regarding the return of your items.

What happens after I withdraw?

If you exercise your right of withdrawal, we will refund all payments received for the returned items in accordance with our Returns Policy and applicable consumer protection laws. Refunds will be processed after the returned goods have been received and inspected.

Exceptions

Certain products may be exempt from the right of withdrawal where permitted by law. This includes products that have been personalised or made to your specification.

For full details on returns, refunds and product-specific exclusions, please see our Returns Policy. Contact Us If you have any questions regarding your statutory rights or the returns process, please contact our customer service team.